RETURN POLICY
At DELUX SEWING & EMBROIDERY MACHINES LTD, we strive to have the highest quality of Sewing & Embroidery Machines and services. If our Machine or services don’t meet your standard please let us know and we will evaluate every complaint on a case by case basis. If any of our Machines does not meet your rigorous standards then we will replace free of charge or we refund your money in full. If you have a complaint or want more information let us know by visiting our contact page.
MONEYBACK GUARANTEE
We are the supplier of the largest Suppliers of SEWING AND EMBROIDERY MACHINES, – all approved under the Quality Assurance Schemes – and feel so confident about the quality of our products, we offer our customers a Money Back Guarantee on all products that we sell online in case of any problems with product.
TERMS & CONDITION
* If the product does not meet the specification, as is clearly specified on the website in relation to the product’s size, moisture content, etc, we guarantee that we will give you a full refund.
* All claims must be made within a ‘reasonable’ time after the product has been bought to allow it to be inspected. All complaints, therefore, need to be made within two weeks of the delivery date.
* Our Money Back Guarantee relates to all the products that we supply to you. This, however, only relates to the quality of our products. It does not relate to delivery because we use a third-party carrier so there will be a number of issues that are out of our control.